Shelter Week

What is Shelter Week

Our doors open 24 hours a day during Christmas week and, typically, we welcome between 50 and 150 guests on a daily basis, providing hot meals and drinks, entertainment and a safe and warm place to sleep.

Our aim is to provide food, warmth, shelter and friendship to our guests, regardless of colour, gender, race, religion or sexual orientation. We depend entirely on donations and volunteers.

Where are we located

St George's Hub, Great Hampton Row, Newtown, Birmingham, B19 3JG

Please note that St George’s is in Great Hampton Row which leads off Great Hampton Street.

Who do we help

There is no such thing as a typical visitor – our guests might be hungry, homeless, cold, lost, in poverty, lonely or all of these things. We also welcome four-legged visitors, as long as they are on leads and accompanied by a two-legged guest!

What we offer


Three hot meals a day, including a vegetarian option at each meal, and very busy sandwich and tea bar facilities


Providing the heating is working!


We actively encourage our volunteers to sit and chat with our guests – not only is this a particularly rewarding part of the role, it makes such a difference to many of our guests who experience extreme loneliness


We are open 24 hours a day during Christmas week providing food and entertainment in the day, and warm, comfortable sleeping facilities at night


We have an excellent stage in the main hall for entertainment. If you are a DJ, singer, perform in a band or have other entertaining skills, then we would love to hear from you.

Additional services

Our guests are always very grateful for the special services provided by our volunteer service providers as it is sometimes the only time each year that they have access to these services.

In the past, we have been able to offer our guests:

  • Hairdressing
  • Chiropody
  • Dentistry
  • Nursing
  • Access to a doctor
  • Access to a solicitor
  • Holistic therapies
  • Beauty treatments

We are always looking to increase this list and would be delighted to hear from any potential new service providers.


For the safety and comfort of our guests and volunteers, we employ a private security firm to manage the shelter for us. We are delighted to have found such a fantastic team of professionals, who enjoy the shelter as much as we do and really are part of the family.