Birmingham Christmas Shelter is run by a board of volunteer trustees all of whom have experience as a volunteer during Shelter Week.
This enables us to make use of our knowledge and experience of the needs of and issues for our volunteers and guests in our planning.
Trustees attend frequent meetings throughout the year to improve how things are run and plan the operational aspects of the charity. We are a very operational board and at least one of us will be on duty at all times during the Shelter Week to make sure things run smoothly. As we receive no statutory funding, we are totally reliant on donations in cash and in kind from local people and businesses and spend a large part of each year fundraising to make it possible to open at Christmas. Details of how you can get more involved in this, is available on this website.
Birmingham Christmas Shelter is a registered charity - number 1002891. It is underpinned by a Charitable Declaration of Trust last updated in 2019; this trust deed can be read here.
In keeping with charity law, Birmingham Christmas Shelter completes and files its annual accounts and trustee's annual report with the Charity Commission within 10 months of the end of the financial year. A summary of these documents is published each year by the Charity Commission and can be seen here.
Our trustees and volunteers work to a regularly updated set of operational policies to ensure consistency in the way we work and that we follow best practice in health and safety and inclusion. All our volunteers receive training prior to working with our guests and we have clear expectations on behaviour to guarantee that both volunteers and guests have a welcoming and safe time. There are more details of how you can volunteer or attend our Shelter as a guest on this website.